“Learning is not Compulsory. Neither is Survival.”

This often cited quote by quality guru W. Edwards Deming says it all. Each of us has a choice - to learn, to survive. And our learning needs change as we develop in our careers and in life. Most of us strive at work not just so we can become experts in our chosen profession or area of expertise. Ultimately, we want to be involved in bigger or more prestigious projects or be entrusted with greater management responsibilities and leadership roles. Today’s employers look for a complex combination of knowledge, skills and attitudes. Technical expertise has become the minimum expectation.

Ironically, while most of us invest time and effort in technical training, we often don’t adequately prepare ahead for the results we in fact seek, i.e. management and leadership roles. To ensure our continued relevance for you, your team and organisation, Intellitrain takes an integrated and balanced approach to learning and development, centred around the 3 pillars of:
 

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Sarbanes Oxley and its Implications on Asian companies

In July 2002 the US Congress passed the Sarbanes-Oxley Act, the most comprehensive corporate reform and financial market protection legislation in decades. The passage of ‘SOX’ or ‘SarbOx’, as the Sarbanes-Oxley package of statutes is often known, was a political and public policy reaction to the string of US financial scandals, such as Enron and WorldCom that began in 2001 soon after the terrorist attacks in New York ... [read more]

Sanjay Anand, Chairman of The Sarbanes Oxley Group
Cheng Pei Fong, CEO of YONWA

Restore Your Spirit, Soar at Work!

A friend recently complained about her work and how she was getting “sick and tired” of it all. Indeed, this sentiment seems increasingly common in the workforce.

It is our belief that a person’s overall well-being and success is determined by the level of congruence between his/her mental, emotional, spiritual and physical dimensions. This article aims to provide some simple suggestions on how to take a stock-take of your life and perhaps gently guide you back on track ... [read more]

Watch this space for ‘Marketing Professional Services through Public Speaking (Part 2)’ in the next issue! For Part 1, read our debut issue.

Beyond ‘Excellent Customer Service’ - The New Psychology of Service Excellence

9 Nov 2005, 2-6pm, TMC Academy

Be the first to benefit from this innovative programme that combines the established psychological basis of Choice Theory and Reality Therapy with best practices in customer service. Excellent for established companies and start-ups in need of a boost in service excellence. Transform your service quality today!

Unique Negotiation Method in Asia, for Asia!

Former Harvard professor shares unique methodology combining the Harvard Negotiation Method with the Asian values of face and guan xi. SDF approved.
 

1.	Negotiating for Success (19 October 2005)
2.	Beyond Price Wars: Maximising Your Sales Returns through Negotiation (8 November 2005)
3.	Managing Relationships: Getting the Most out of Your Business Dealings (16 November 2005)